Online Booking Online Certificates
Landlords and letting agents can book inspections online and have fully authenticated Certificates emailed to them rather than being sent by post. Speak to your gas-elec regional manager for more information.
GAS-ELEC "ONE OF MY BEST DECISIONS"
Jane Dixon is a Director of Acorn Properties, a busy property management company based in Jesmond, Tyne & Wear. It’s a company that has embraced new technology with a will and Jane is delighted with Gas-Elec’s new online services, which have produced a rapid and dramatic drop in paperwork and freed up an enormous amount of staff time.
All Acorn’s Certificates are available instantly via the Internet and the only post the company gets from Gas-Elec is invoices. "We used to produce 4 copies of each Certificate," says Jane, "but now we only download hard copies for tenants who want them. But more and more we are emailing copy certificates. Many of our landlords live overseas – China, Saudi and so on - and they’re on email too. So instead of getting involved in expensive mailing costs and piles of paperwork we email everything. It’s a huge, huge boon."
One of the most important advantages of the new online services, she says, is the saving of staff time. "With property management you need to free up as much time as possible so you can deal with the important things and look after your customers. Not having to shove paper from A to B saves an enormous amount of time. Plus an online system is so accessible; people don’t have to keep getting up and going to look in the files."
Gas-Elec already emails every month advance warning of inspections, which Acorn cross-checks with their own reminder system. The new e-booking system will make this even more convenient.
Another advantage has been in property maintenance. "The Gas-Elec Certificates are so detailed and clear we use them for instructing our maintenance contractors. We don’t bother going to the file and looking up the inventory; we just call up the Certificate on the Gas-Elec web site."
"I think that since I started in this business more than ten years go Gas-Elec has been one of the best decisions I ever made. I have never had a moment of regret about using them. They are completely unbiased – so they have no interest in telling you something’s not right when it is – and because they specialise in safety they are absolutely up to speed with new legislation that is coming on stream."
"Safety legislation in the lettings industry is a minefield and we do our best to keep up but Gas-Elec makes it their business to know about it. We know that any changes will be incorporated into their safety inspections and that those inspections will always be spot on."
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GAS-ELEC SAFETY SYSTEMS
Brooklyn House, Money Lane, The Green, West Drayton UK UB7 7PQ
Tel: 01895 420777 | Fax: 01895 420776 | E-mail: sales@gas-elec.co.uk
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